Tablets are being used by retailers to create a more customized and interactive in-store experience. For example, sales staff can use tablets to display targeted content on larger screens, while kiosks equipped with tablets allow customers to design products like shoes or racquets. Additionally, tablets facilitate extended product ordering, self-checkout, and virtual POS experiences, which are increasingly being adopted by retailers.

Quick-service restaurants are using tablets to streamline the ordering process and improve point-of-sale systems. By enabling tableside ordering, tablets reduce errors and speed up service. This shift has led to better ordering accuracy, increased upselling opportunities for staff, and faster delivery of orders to the kitchen.

A recent study found that one-third of retailers plan to incorporate tablets or mobile devices in their stores. This trend reflects a broader movement towards using technology to enhance customer experiences, with many retailers exploring interactive kiosks, touchscreen storefronts, and other digital solutions to engage shoppers more effectively.